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2021 Dec 210-060 training:



Q32. Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection? 

A. Contact 

B. Call handler 

C. User 

D. Notification 


Q33. Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? 

A. Cisco Analog Voice Gateway VG224 

B. Cisco Unified Communications Manager call processing node 

C. Cisco Unified Communications Manager Music On Hold node 

D. Cisco Integrated Service Router with digital signal processor resources 


Q34. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.) 

A. Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone. 

B. Issue the restart command under the ephone-dn configuration of the phone. 

C. Issue the reset command under the ephone configuration of the phone. 

D. Issue the reset command under the ephone-dn configuration of the phone. 

E. Issue the reset H.H.H (mac-address) command telephony-service configuration. 

F. Issue the reset H.H.H (mac-address) command under global configuration. 

Answer: A,C,E 



Down to date 210-060 exam:

Q36. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 


Q37. Which four tasks does RTMT allow an administrator to perform? (Choose four.) 

A. View syslog.messages. 

B. Generate alerts when threshold is below or above user-configured. 

C. Monitor a set of predefined management objects that monitor the health of the system. 

D. Collect information and traces about errors or alerts that exist in the RTMT. 

E. Reboot the system. 

F. Perform incremental backups. 

G. Export CDR. 

Answer: A,B,C,D 

Q38. Use the exhibits below to answer the question. 

What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) 

A. Incorrect username and password 

B. IM & Presence server is down 

C. User is not associated with the device 

D. IP or DNS name resolution issue 

E. CSF Device is not registered. 

F. IP Phone DN not associated with the user 

Answer: B,D 


The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. All other answer choices would result in a login failure, not communication error. 

Q39. Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.) 

A. User with mailbox 

B. Imported user 

C. Synch user 

D. User without mailbox 

E. Local admin user with mailbox 

Answer: A,D 

Q40. Which protocol is used to monitor active voice call quality? 



C. QoS